I'm having a similar experience at the moment. Since I bought some stuff in the recent sale, I've stopped receiving any mails from their mailing list. I got a reply from them...
Communication has been suprisingly bad from Al lately usually they are very good. I think they have gotten big enough they probably need a dedicated person for consumer relations
No IOSS is a really big shame I really want to use ALs store on a regular basis but small orders make no sense so I tend to just buy in bulk during the sales to offset the...
Someone asked them on Twitter this morning and all they said was that "there is currently no free shipping for over £100 as we're currently in the process of assessing shipping...
They have always offered free shipping outside the UK and Ireland when over £100 during the Spring, Fall and Christmas sales. This is the first time they are not offering it...
Yikes, that's a big shame. Not doing VAT for EU customers was already a "big" blow in my opinion compared to other retailers doing VAT (both big and small). Seems like the...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.