UK Anime Blu-ray & DVD Bargains

Erebus

Completely Average High School Student
OMG, I just had to deal with Zavvi to get a replacement for a Blu-ray that never arrived after 5 weeks, and I had to jump through hoops to get one re-sent to me - I had to respond to them in their website message thread 6 times; print, complete, scan, and send in a claim form 3 different times because they needed additional information that didn't even have space on the form to include, so I had to manually add a big comment box to the bottom of the form myself; and then they asked me to clarify which item needed replaced even though I had included the order number in the claim forms and in every single message to them. 🙄
Sounds familiar. They must be doing the process as inconvenient as possible for people not to bother. Printing out some paper and scanning it? Lucky you didn't need to fax it. They're living in the early 90's.

It really, really irks me when a company has a lot of employees working and no one bothers to read what has been discussed before. So you repeat things over and over every time a new employee picks up your message. Even though they could just scroll up and read themselves what it's about, especially when all communcation has been written.

Usually I'm pretty polite whenever I communicate with any customer service, having worked at customer service myself so I know how it can be, but some companies, like Zavvi being the prime example time after time, just makes it difficult to stay cool.

I know that if you act like a dick to someone who tries to help you, there's a very real chance that they're going to do the exact opposite and do their utmost to be the LEAST helpful and only do the bare minimum. Whereas if you'd been polite, they might've gone the extra mile to actually try to help you more. But man does Zavvi make it a real challenge when it goes like described above...
 

Girls with Guns

Za Warudo
The stupidest thing is, Zavvi's digital claim form is a PDF file that has some sort of an "attached" comment field you can fill out, separate from the document itself, but the big issue is that the dang form is completely un-editable, you can't type anything into the fields in the form. So, you have to print it out and fill it out manually, or else add text to it using text boxes if you have Acrobat - but you still have to print it out to manually sign it (I doubt they would accept a digital signature), so you then lose that attached comment field. That's why I had to digitally add a comment field to the bottom of the form, filled out all the un-editable fields using text boxes, print it out, sign it, scan it back in to the PC, and then attach it to the message. What an asinine claim form.
 

RadFemHedonist

Stand User

Good to know it includes twice the Owarimonogatari :p But yeah I bought one, I've already downloaded everything except the audiobooks which I already purchased from Audible a good while ago (though I will likely download those too just to have DRM-free copies). I really would recommend the audiobooks of Monogatari, I'd go so far as to say that the VAs they picked would make a perfect English dub cast for the anime if they ever do decide to do an English dub for it :) I'd also note that this bundle is good because the typical Humble bundle problem of random-ordered files in the download list is alleviated somewhat by the mostly fairly small file sizes. Sure if you prefer manga to LNs that might not mean much but I think it's worth taking into consideration if you're on the fence :) also they offer both MP3 and FLAC for the audiobooks (I'm gonna go with MP3 but I'm sure dedicated audiophiles will appreciate having a choice) :)
 

SkwigglesWorth

Adventurer
I posted this up in the Anime Blu-ray & DVD OOP thread as well.
But just noticed it has now got a coupon that is avalible till the 5th Dec for a used copy of Hyouka Part 1 & 2 Colletor's edition via Ebay.

So £60 normally but with coupon its £54.
I know some poeple were thinking about it but no idea if they caved and went for the Funimation release.

 

lonelywolf23786

Brigade Leader
I was at Forbidden Planet London Megastore and found a opened copy of Ah My Goddess season 1 DVD collection on the shelf for 99p!
One of the discs is loose but clipped it back on.
 

zappi

Brigade Leader

Dave1988

Thousand Master
Deal of the Week is back, Anohana for £15

Amazon also have the Clannad + Clannad After set for £23.79
£14.99 for anohana is a steal
+
Cost of a box of tissues
 

xp_version1

School Idol
Deal of the Week is back, Anohana for £15

Amazon also have the Clannad + Clannad After set for £23.79
I forget, is Clannad one of the shoddy re-releases or is it okay?
 

RadFemHedonist

Stand User
I forget, is Clannad one of the shoddy re-releases or is it okay?

Clannad uses the older Sentai Masters so it's not as good quality as the newer US complete collection releases (I own the standard non-steelbook one of those :) ) maybe someone else can provide more detail? What I mainly remember hearing is that the subs are quite big and they are yellow (which not everybody is so keen on though I'm not as fussed and kinda prefer it cuz I have some slight vision problems and it can be easier to read) and that the video transfer for the UK release is not as good as the newer US transfers.
 

Otomo

Brigade Leader
I was at Forbidden Planet London Megastore and found a opened copy of Ah My Goddess season 1 DVD collection on the shelf for 99p!
One of the discs is loose but clipped it back on.
I've got a few bargains there over the last several years. I assumed they were running down the stock.
Nothing as good as that.
👍
 

zappi

Brigade Leader

Geriatric hedgehog

Thousand Master
Beyond the Boundary £11.65 at Amazon

That's a pretty good deal. Now I just wish I could get the sequel movie in blu-ray at a reasonable price but if not hey ho, the series ending was mostly pretty satisfying.
 

Jon O Fun

Death Scythe
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Scrambled Valkyrie

Student Council President
I think a large number of users here (me included) would reccommend Escaflowne. It's a really good series and mixes elements of fantasy/sword and sorcery, mecha and shoujo. Personally I love it. It's considered a classic by many and with good reason. The TV series is great and the movie is good too, though the movie tells its own "alternate" version of the story and isn't a continuation of the TV story. Hope that helps.
 

RadFemHedonist

Stand User
I think a large number of users here (me included) would reccommend Escaflowne. It's a really good series and mixes elements of fantasy/sword and sorcery, mecha and shoujo. Personally I love it. It's considered a classic by many and with good reason. The TV series is great and the movie is good too, though the movie tells its own "alternate" version of the story and isn't a continuation of the TV story. Hope that helps.

Seconded, though I think it's worth getting on Blu-ray instead of DVD if possible. But that is a very reasonable price for a new copy :)
 
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